Returns & Exchanges
At RYZE, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day satisfaction guarantee on all our products to ensure you find the perfect blend for your lifestyle.
Contact Support
Email our customer experience team within 30 days of receiving your order to initiate a return or exchange request.
Provide Order Details
Include your order number and a brief explanation of why the product didn't meet your expectations so we can better assist you.
Ship the Product
If requested, pack the remaining product securely and use the provided prepaid shipping label to send the item back to our warehouse.
Receive Refund
Once your return is processed, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing